Boarding Up FAQs | Your Questions Answered
When you need an emergency boarding up service in Croydon, you probably have a lot of questions. In a stressful situation, you need clear, straightforward answers. We’ve compiled a list of our most frequently asked questions to help you understand our services and what to expect when you call us.
Our goal is to provide you with all the information you need to make a quick, informed decision. If you have any other questions, please don’t hesitate to call our friendly Croydon team.
For immediate answers or to book our service, call us 24/7 on 020 8016 9477.
Q: How quickly can you get to my property in Croydon?
A: Our goal is to be at any location within the Croydon borough (from CR0 to CR8) within 60 minutes of your call. As a truly local company, our technicians are based in the area, so we don’t have to travel far. This means we can genuinely offer the fastest possible response time for your emergency.
Q: How much does emergency boarding up cost in Croydon?
A: The cost depends on several factors, including the size of the opening, the type of damage (e.g., a simple window vs. a complex roof breach), and the time of day. We do not have a separate ‘call-out fee’, but our boarding up prices reflect our 24/7 availability. We provide a clear, upfront quote over the phone before we start any work, so there are no hidden surprises.
Q: What materials do you use for boarding up?
A: We use high-quality, 18mm-thick plywood for all our boarding jobs. This is a strong, durable material that provides excellent security and weather protection. We cut the boards to the exact size of the opening on-site for a perfect, secure fit.
Q: Will the boarding damage my window or door frames?
A: Our technicians are highly trained to install the boards in a way that minimises any impact on your existing frames. We use specialist fixings and techniques to ensure a secure fit without causing unnecessary damage. Our goal is to protect your property, not create more problems.
Q: Is your boarding up service really 24/7?
A: Yes, absolutely. Our 24-hour emergency boarding up service is active 365 days a year, including all weekends and bank holidays. When you call us, you will speak to a person who will dispatch a technician immediately, no matter the time.
Q: Is emergency boarding up covered by my insurance?
A: In most cases, yes. If the damage is the result of an insured event like a burglary, storm, or fire, the cost of securing the property is usually considered part of the claim. It’s a necessary step to prevent further loss. We provide a full, itemised invoice that you can use for your insurance claim.
Q: How long does the temporary boarding last?
A: Our boarding is designed to be a robust and secure temporary solution that can last for weeks or even months if necessary. It provides a safe and weatherproof barrier, giving you plenty of time to arrange for a permanent repair, such as a new window or door, without being rushed.
Q: What areas of Croydon do you cover?
A: We cover the entire London Borough of Croydon and the surrounding areas. This includes all postcodes from CR0 to CR8, such as Croydon town centre, South Croydon, Addiscombe, Thornton Heath, Purley, Coulsdon, Selsdon, and Sanderstead.
Q: What should I do before you arrive?
A: Your safety is the priority. If the damage was caused by a break-in, call the police first. If there is structural damage, keep a safe distance. Do not attempt to touch or remove any broken glass or debris yourself. Our technicians are equipped to handle the cleanup safely when they arrive.
Q: Can you board up any type of window or door?
A: Yes. Our team is experienced in securing all types of openings on both residential and commercial properties. This includes everything from small sash windows to large modern office windows, and from standard wooden front doors to commercial glass shopfronts.
Have another question? Our friendly team is ready to help.
Call us now on 020 8016 9477 for emergency boarding advice and a free, no-obligation quote.
